How to make a booking and payment to confirm your Adventure place

Adventure bookings and payments may be made online at www.singingadventures.com.au or by contacting Singing Adventures at contact@singingadventures.com.au or Sharon 0414 317 950, Pauline 0427 320 118.

Payments are to be made via Stripe on our website. A deposit is required at time of booking with final payment due 90 days prior to the trip.

Once your deposit is received, you will receive written confirmation of your place on the Adventure. The balance of the payment is due 90 days prior (unless otherwise stated) to the commencement of the Adventure. For bookings made within 90 days of an Adventure, full payment will be required immediately. If payment is not received by the due date, Singing Adventures reserves the right to cancel your place on the trip and retain your deposit.

No payments will be taken from credit or debit cards via stripe without express permission from a participant.

Refunds, changes and cancellation fees

General cancellations – All cancellations and changes to bookings must be made in writing to Singing Adventures. Cancellation fees are as follows:

Up to 180 days prior to departure $500 per person is retained
90 to 179 days prior to departure $1000 per person is retained
Less than 90 days 100% of total price is retained

The above cancellation charges will be applied in all cases. In the event that an Adventure needs to be cancelled or rescheduled by Singing Adventures, a full refund will be provided.

Passports and Trip Documents (for international trips only)

All participants must have a passport to travel internationally. Passports much be valid for at least six months beyond the conclusion of the trip. Singing Adventures will require your passport details a minimum of 60 days before an Adventure for all international travel. It is the participant’s responsibility to obtain and have in their possession proper and valid documentation required for entry and departure for each country in which they travel. Participants are solely responsible for the cost incurred during travel for missing, incomplete or defective documentation. Singing Adventures is not liable for any loss or expense incurred due to loss, damage or errant entry, exit or travel documentation.

What’s included in your Adventure price

Accommodation, experiences and materials, land transfers (as indicated) entry to events and activities (as indicated), meals, and some drinks as specified in your itinerary. There are no reductions for participants who join the tour late or leave early.

Not included

Airfares. All items of a personal nature – room service, beverages (except for those specified), telephone charges, laundry, special food requests (not previously organised with Singing Adventures), taxis, transfers not specified in the itinerary, meals not specified in the itinerary.

Insurance

Travel insurance to cover against illness or accident, cancellation, loss of luggage etc.  on international tours is mandatory and must be sighted by Singing Adventures.

Travel insurance is strongly recommended for trips in Australia.

Illness

Singing Adventures reserves the right to remove or quarantine participants if they show signs of illness, or pose a threat to the safety and health of other participants. Any costs incurred for medical assessments, diagnosis and/or medically related charges are the responsibility of the participant to pay.

Single Participants

Many of our Adventures are offered on a twin share basis. For those participants requiring twin share and not travelling with a companion we will endeavour to match you with another participant. However, if we are unable to provide a companion for you to share with, a single supplement may apply.

Photography / Videography

Throughout the Adventure we will be taking photos and video to use on our website, Facebook page, Instagram and other promotional materials for Singing Adventures. In attending this Adventure, you agree and acknowledge that your image and likeness may be used in future promotional material for Singing Adventures. If you do not wish for your photos or video to be taken, please let us know via email before your Adventure at contact@singingadventures.com.au

Changes to the Adventure itinerary and Minimum Numbers

Singing Adventures reserves the right to alter or omit any part of the itinerary or change reservations and features without notice. Singing Adventures reserves the right to cancel the Adventure should it not reach minimum numbers.  Before booking flights for an international adventure, please confirm with Singing Adventures that minimum numbers have been reached.

Alcohol and Drugs

We do not tolerate drug use of any kind during our Adventures and we require responsible alcohol consumption, for your safety and that of those around you.

You will comply with the laws of all countries visited. Failure to abide by this provision may result in immediate termination of your trip without a refund or other liability by us, our local partners or agents.

Privacy

Singing Adventures is committed to protecting your privacy. Any personal information collected is done so in accordance with the Data Protection Act 1998.

Waiver

Singing Adventures does not accept liability for failure on the part of transportation companies, hotels, contractors and other principles whose responsibility is confined to their own operations.

Singing Adventures accepts no responsibility for losses or expenses due to delays or changes in schedules, flight cancellations or missed connections due to mechanical problems, sickness, quarantine, weather, strikes, government actions, war, terrorism, pandemics or other circumstances beyond its control.  Participants must bear all such losses or expenses.

All participants indemnify Singing Adventures against any responsibility for accident, loss, death or injury suffered during the course of the Adventure, including transport to and from the Adventure.